Shipping policy

At AURAVO LIFESTYLE we are committed to providing our customers across Pakistan with a reliable, secure and convenient delivery experience. Every order is carefully processed and prepared before being handed over to our delivery partner.

Please review the following Shipping Policy for complete information about our delivery process and shipping charges.

1. Shipping Availability

AURAVO LIFESTYLE currently offers delivery across Pakistan.

Orders are delivered through reliable courier and delivery services operating within our serviceable areas.

2. Shipping Charges

Our shipping charges are designed to provide customers with greater value when ordering multiple products.

Single Product Order

If you purchase 1 product a flat shipping fee of:

PKR 300

will apply to your order.

Multiple Product Orders

If you purchase 2 or more products in a single order you will receive:

FREE SHIPPING 🎉

This means that customers ordering two or more products can enjoy free delivery within Pakistan.

3. Order Processing

Once your order has been successfully placed our team will process and prepare it for dispatch.

We may contact you by phone or WhatsApp to confirm your order details before shipment particularly for Cash on Delivery orders.

Orders will generally be dispatched as soon as reasonably possible after confirmation.

4. Estimated Delivery Time

Delivery time may vary depending on your location and courier service.

Estimated delivery timeframe:

• Major Cities: 2 to 5 business days
• Other Areas: 3 to 7 business days

These are estimated delivery times and are not guaranteed. Delivery may occasionally take longer due to weather conditions, public holidays, courier delays, high order volumes, remote locations or other circumstances beyond our reasonable control.

5. Cash on Delivery

Where available Cash on Delivery (COD) may be offered to customers within Pakistan.

Customers selecting COD are responsible for providing an active phone number and complete delivery address and should remain available to receive their order.

AURAVO LIFESTYLE may contact customers to confirm COD orders before dispatch.

6. Accurate Shipping Information

Customers are responsible for providing accurate and complete delivery information, including:

• Full name
• Complete address
• City
• Active phone number

AURAVO LIFESTYLE will not be responsible for delays, failed deliveries or additional delivery attempts resulting from incorrect or incomplete information provided by the customer.

If you need to update your delivery information please contact us as soon as possible before your order is dispatched. Your order dispatched in 24 hours after confirm the order.

7. Delivery Attempts

Our courier partner will attempt to deliver the order to the address provided by the customer.

If the customer is unavailable, unreachable or refuses to receive the package the shipment may be returned to AURAVO LIFESTYLE.

If an order is returned because of customer unavailability, refusal or incorrect delivery information additional delivery arrangements may be required.

8. Damaged or Tampered Packages

If your package appears to be seriously damaged, opened or tampered with at the time of delivery please contact AURAVO LIFESTYLE as soon as possible.

If the watch itself is damaged or defective, please refer to our Return and Refund Policy for information regarding replacement or refund eligibility.

We may request photographs or videos of the package and product to investigate the issue.

9. Delayed or Lost Orders

Although we work with reliable courier services unexpected delays may occasionally occur.

If your order is significantly delayed or appears to be lost during transit please contact our customer support team. We will coordinate with the relevant courier service and assist you in resolving the issue.

10. Order Cancellation

If you wish to cancel your order please contact us within 24 hours.

Cancellation requests will be considered depending on the status of your order. Once an order has been dispatched cancellation may no longer be possible.

11. Customer Support

Our customer support team is available 24/7 to assist you with your order, shipping, delivery, returns, refunds, or any other questions.

AURAVO LIFESTYLE

📧 Email: auravolifestyle@gmail.com
📱 WhatsApp: 03130328215
☎️ Phone: 03130328215
📸 Instagram: @auravolifestyle
📘 Facebook: Auravo Lifestyle

You are welcome to contact us anytime 24/7 and our team will be happy to assist you.

12. Policy Updates

AURAVO LIFESTYLE reserves the right to update or modify this Shipping Policy when necessary.

Any changes will be published on this page with an updated (Last Updated) date.

13. Acceptance of This Policy

By placing an order with AURAVO LIFESTYLE, you acknowledge that you have read, understood, and agreed to this Shipping Policy.

AURAVO LIFESTYLE;

 

Quality Watches. Trusted Service.